Privacy Matters

Welcome to JBS - Your Bookkeepers!

Introduction:

JBS Business Solutions (“we,” “our,” “us”) respects your privacy and complies with Canada’s PIPEDA privacy laws. This policy explains how we collect, use, disclose, secure, and retain your personal and financial information.

Scope & Accountability:

• Applies to all personal and financial data collected during our commercial activities in Canada.

• Our Privacy Officer oversees compliance'

Information we collect:

• Personal Identifiers: Name, business, email, phone, IP, device info

• Financial/Bookkeeping Data: Banking details, transactions, payroll, CRA submissions

• Usage Data: Cookies, analytics

• Collection only for identified and necessary purposes.

Purposes & Legal Basis:

• We collect and process data to:

  • Provide bookkeeping, payroll, analysis, CRA reporting

  • Improve services, communicate with you

  • Meet legal obligations (e.g., CRA regulations)

  • Acquire express consent for sensitive financial data; implied consent where appropriate.

Consent:

• Express consent obtained for sensitive or new uses of data

• Implied consent accepted for obvious activities (e.g., payroll processing)

• Clients can withdraw consent anytime; changes take effect promptly.

Retention and Disposal:

• Data is kept only as long needed to fulfill service obligations or as legally required (e.g., CRA retention), then securely destroyed

Security Measures:

• We implement industry-standard safeguards:

  • Encryption (256-bit at rest & in transit)

  • Access Controls: MFA, RBAC, strong password policies, unique credentials

• Audits & Logs: Role-based restrictions, activity logs, periodic security reviews

Third-Party Service Providers:

• We may share data with:

  • Payment, cloud, analytics, IT providers

  • CRA or auditors as required

• Providers outside Canada; we ensure safeguards and inform you prior.

Individual Rights and Access:

• Clients can:

  • Access personal/financial records we store

  • Correct inaccuracies

• Withdraw consent and lodge complaints to the Privacy Officer (contact@jojobiz.ca)

Openness and Transparency:

• Policy is publicly available on jojobiz.ca/policy

• We maintain signed or digital consent logs

Changes to This Policy:

• Updates are posted online with a new effective date. Continued use of services signifies agreement to changes.

Effective: January 2025 - Last Updated: December 2025